RECOMMENDED TECHNOLOGY PLATFORM
At The Link Source, we have a "Recommended Technology Platform” that will establish IT standard's and help your business operate smoothly.

OVERVIEW
Expert Guidance
At The LInk Source, we work hard to build what we call our "Recommended Technology Platform”. We know that using products across this platform will give you a great platform to operate your business from (we know this because we “Eat our own dog food” and use ALL of the services below to run our own company).
Our engineers are trained in and keep up to date with technology across this core set of products to make sure that we can quickly, efficiently and expertly assist you with working with those products.
We also maintain a strong network of contract engineers that we can call on for specific expertise in high level or advanced customization of these core services.
HARDWARE
Dell, Lenovo, HP, Microsoft, Apple
NETWORKING
Fortinet, Datto, UniFi
SECURITY
BitDefender, Huntress, Sentinel One, Fortinet
BACKUPS
Axcient, Cove managed Backups, Datto BCDR, TLS managed Veeam
REMOTE WORK
Azure VDI/WMI, Splashtop, VPN
PRINTERS
Kyocera, HP, Dell
POWER
WattBox, APC
PRODUCTIVITY
Adobe Reader\Acrobat, Nitro PDF
OPERATING SYSTEM
Windows 10 (in service) and above
MAXIMUM AGE
Desktops - 7 years
Laptops - 5 years
Servers - (In manufacture warranty)
THIRD PARTY VENDORS
While we pride ourselves on our troubleshooting skills and abilities to solve many different types of technical problems, please keep in mind that for 3rd party products outside our Recommended Platform, it may take us some extra time to familiarize ourselves with managing and supporting these products.
If the issues can and should be supported by the 3rd party vendor, then we may help you liaise with the vendor directly to get the problem solved in the most efficient and timely manner for you.
We may still be able to purchase items from other vendors at your request (depending on whether our distributors stock it), however if any unforeseen issues arise in the setup, installation and ongoing use, we may need to invoice you separately for this time.
APPROVED SOFTWARE LIST
MICROSOFT
Microsoft Office Suite (Office 365 | 2016 | 2019)
COLLABORATION
Microsoft Teams, Zoom, Ring Central
BROWSERS
Edge | Google Chrome | Firefox
ADOBE APPLICATIONS
Reader | Air | Shock-wave | Acrobat
Adobe, Nitro, Fox-it
LEGAL
OMTI MR8, ProLaw, PCLaw
ZIP
7-zip
FINANCE
Quickbooks, Sage, TurboTax
