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RECOMMENDED TECHNOLOGY PLATFORM

At The Link Source, we have a "Recommended Technology Platform” that will establish IT standard's and help your business operate smoothly.

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OVERVIEW

Expert Guidance

At The LInk Source, we work hard to build what we call our "Recommended Technology Platform”. We know that using products across this platform will give you a great platform to operate your business from (we know this because we “Eat our own dog food” and use ALL of the services below to run our own company).
Our engineers are trained in and keep up to date with technology across this core set of products to make sure that we can quickly, efficiently and expertly assist you with working with those products.
We also maintain a strong network of contract engineers that we can call on for specific expertise in high level or advanced customization of these core services.

HARDWARE

Dell, Lenovo, HP, Microsoft, Apple

NETWORKING

Fortinet, Datto, UniFi

SECURITY

BitDefender, Huntress, Sentinel One, Fortinet

BACKUPS

Axcient, Cove managed Backups, Datto BCDR, TLS managed Veeam

REMOTE WORK

Azure VDI/WMI, Splashtop, VPN

PRINTERS

Kyocera, HP, Dell

POWER

WattBox, APC

PRODUCTIVITY

Adobe Reader\Acrobat, Nitro PDF

OPERATING SYSTEM

Windows 10 (in service) and above

MAXIMUM AGE

Desktops - 7 years
Laptops - 5 years
Servers - (In manufacture warranty)

THIRD PARTY VENDORS

While we pride ourselves on our troubleshooting skills and abilities to solve many different types of technical problems, please keep in mind that for 3rd party products outside our Recommended Platform, it may take us some extra time to familiarize ourselves with managing and supporting these products.
If the issues can and should be supported by the 3rd party vendor, then we may help you liaise with the vendor directly to get the problem solved in the most efficient and timely manner for you.
We may still be able to purchase items from other vendors at your request (depending on whether our distributors stock it), however if any unforeseen issues arise in the setup, installation and ongoing use, we may need to invoice you separately for this time.

APPROVED SOFTWARE LIST

MICROSOFT

Microsoft Office Suite (Office 365 | 2016 | 2019)

COLLABORATION

Microsoft Teams, Zoom, Ring Central

BROWSERS

Edge | Google Chrome | Firefox

ADOBE APPLICATIONS

Reader | Air | Shock-wave | Acrobat

PDF

Adobe, Nitro, Fox-it

LEGAL

OMTI MR8, ProLaw, PCLaw

ZIP

7-zip

FINANCE

Quickbooks, Sage, TurboTax

Modern Work Space

CONTACT US

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©2023 by The Link Source

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